About us

FeatherSnap: A New Era in Birdwatching

At FeatherSnap, our journey began with a simple yet profound mission: to bring people closer to the beauty of nature, no matter where they are. We believe that the joy of watching birds, a timeless pastime, should be accessible to everyone, whether you're in your backyard or halfway across the globe.

FeatherSnap isn't just a bird feeder—it's a window into the natural world, powered by cutting-edge technology. Our Wi-Fi connected, smart bird feeder allows you to keep an eye on your feeder from anywhere, giving you the freedom to observe birds in real-time through your device. But we didn't stop there. We wanted to make birdwatching more interactive, more engaging, and more fun.

With FeatherSnap, you can capture stunning pictures and videos of your feathered visitors and share these moments with friends and family. It's about more than just watching—it's about connecting. We've also introduced our Bird Book, where you can earn badges and build your collection as you identify different species. This unique blend of traditional birdwatching with our innovative AI technology offers a reliable, convenient, and extraordinary experience for bird lovers of all ages.

At FeatherSnap, we’re more than just a brand. We’re a community of nature enthusiasts, united by a shared love for the outdoors. Whether you're a seasoned birdwatcher or a curious beginner, FeatherSnap invites you to discover the wonders of birding like never before. Together, let's celebrate the beauty of the natural world, one bird at a time.

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Backorders will ship in 28 days.
Return Policy

30 DAY MONEY BACK GUARANTEE: (WEB STORE PURCHASES ONLY)
We want you to be totally psyched about the products you purchase from FeatherSnap’s online store. If at any time within 30 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund. No questions asked. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our 30 Day Money Back Guarantee. NOTE: This guarantee only applies to orders placed on our web store. If you bought your product directly from our web store, and you are not satisfied with your purchase within 30 days of receipt, you can return it following the below procedure. Your card will be credited upon receipt of the returned merchandise.

RETURN INSTRUCTIONS
BEFORE sending anything to FeatherSnap, please contact our Customer Support Team at support@feathersnapcam.com or +1 (218) 282-7121. We are often able to solve the problem quickly via email.

  1. Office Hours:
    Monday-Friday: 8:30AM–5:00PM CST
  2. Customer Support will provide an RMA Number that needs to get printed and put in the box and outside the box. You will also be provided a return label.
  3. Print the RMA Number that was emailed to you and attach to outside of the box and send to the below address (items must be received by FeatherSnap within 14 days of issuing the RMA):
    FeatherSnap
    1668 Jordan W Rd.
    Decorah, IA 52101